Community Manager

Company Description

At Trust Wallet, we have built our reputation around our easy-to-use and secure decentralized crypto wallet, which allows users to have self-custody over their assets and access decentralized services without us storing or accessing any of out user’s identity or asset data, giving users the most control and privacy possible.

Are you looking to be a part of one of the most used wallets in the blockchain industry and contribute to the cryptocurrency revolution that is changing the world?

Job Description

We currently have an opportunity to join our team at Trust Wallet as a Community Manager. In this role, you’ll play a key role in growing and managing local online and offline Trust Wallet communities. This is a full time remote position and can be based in all global locations.

The key responsibilities for this role include:

• Grow and manage local online and offline Trust Wallet communities.
• Create, and proofread content for Trust Wallet, focusing on the English speaking markets.
• Moderate the regional Trust Wallet social media, platforms, and chat groups and interact with the community to increase positive engagement.
• Explore new community-friendly platforms to facilitate the expansion of the local user base and awareness.
• Assist in organizing online and offline events and meet-ups.
• Assist with Trust Wallet moderator recruitment and relationship management.
• Share market feedback and user suggestions with relevant functional teams in Trust Wallet.
• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and other platforms.
• Conduct research and interviews to learn more about current trends, developments, and perceptions about the subject.
• Analysis and reporting of market growth, surveys, etc.
• Assisting the creative team with the design of community promotional materials.
• Using social media to engage users, respond to questions or complaints, and to promote company initiatives.

Qualifications

• Proven community management experience with strong ownership and emotional intelligence
• Experience in launching community initiatives (e.g., building an online forum, starting an ambassador program, creating an event series, and writing an email newsletter)
• Familiarity with online platforms such as Telegram, Discord, Reddit, Twitter, Facebook etc.
• Strong understanding of cryptocurrency/blockchain-related terminologies and trends and a strong interest in crypto culture
• Ability to work flexibly and stretch hours when necessary to interact with the crypto community as frequently as possible

Additional Information

Working at Trust Wallet

• Do something meaningful; Be a part of the future of finance technology and the leading company in the industry
• Fast moving, challenging and unique business problems
• International work environment, flat organization, flexible working hours
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary

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