Islands is a technology company that builds economic infrastructure for the community economy. Communities of all sizes can use our software to manage digital assets and pay people and projects globally. Our vision is to create a new community platform that is open and accessible.
We are funded by major VC funds and individuals such as founders and executives from Reddit, Solana, Polygon, Coinbase, Twitch, Shopify, Notion and more.
We are looking to hire an experienced community manager to help us drive both the strategy and execution of Islands’ community. Succeeding in this role will require effectively balancing the immediate needs of the business and consumers while making progress against long term strategic efforts that will help unlock economic value for creators and their communities. You will help Islands create and scale a community where creators can go to learn from other creators and give feedback on upcoming Islands products.
We’re particularly interested in hearing from candidates with prior experience starting, managing, and cultivating an online community for a tech product/project.
Our Community Manager can be based anywhere in the US, but ideally is in Los Angeles, CA.
Here’s what your day to day looks like:
Launch, manage, and grow Islands’ community
Create internal playbook and SOPs to achieve workflow productivity, reliability, and clarity
Develop, maintain, and regularly report on success metrics that measure the operational health, performance, and effectiveness of the community
Deeply understand how creators use Islands to build a business around content, commerce, and community
We’re looking for someone who:
Has built, managed, and cultivated communities from scratch with clear KPIs
Has experience with Twitter and Discord
Thrives on a high level of autonomy, responsibility, and ownership
Can listen well and internalize the best ideas from all over the organization, as well as empathize with users and quickly grasp the issues they’re facing
Is comfortable designing and implementing processes – both building on existing processes and creating new ones from scratch
Is comfortable with analyzing data and driving insights and action plans
Has a growth mindset
Enjoys working in a fast-paced environment
Takes initiative and is comfortable scoping, driving and executing on projects
Is a strong writer – you need to be fluent and highly proficient in English
Is curious, enjoys learning about technical concepts and products, and is excited by the challenge of solving difficult problems for users
Bonus if you have this:
You’ve previously been an early employee, founder, or leader at a startup
You’ve previously been a community lead at a leading NFT PFP project
You have a deep understanding of what’s going on in the NFT and DAO space
Islands is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We hire great people from a wide variety of backgrounds and experiences not just because it’s the right thing to do, but because it makes our business better. If you think you’re a good match for our vision and values, we’d love to hear from you!