Technical Writer

About IOV Labs

IOV Labs is on a mission to provide the next generation of fintech innovators with the decentralized tools and technology to build a new global economy.

IOV Labs develops, promotes, and supports Rootstock, a Bitcoin merge-mined smart contract platform – the most secure smart contract platform in the world. IOV Labs also develops RIF Apps & Services to provide our partners with everything they need to build decentralized apps and new Open Finance services on Rootstock.

Every day our teams come to work to build a more decentralized world, for a freer and fairer future.

About the Role

This position is for a fully remote Technical Writer(Mid-level). As a Technical Writer, you will be responsible for creating, maintaining, and driving the developer content strategy (documentation, guides, tutorials, videos) for Rootstock and RIF products and services under the developer portal at https://developers.rsk.co.

What You’ll Be Doing

• Create, maintain, and drive the developer content strategy (documentation, guides, tutorials, videos) for Rootstock and RIF products and services under the developer portal at https://dev.rootstock.io/.
• Familiar with software development, version control, and marketing.
• Develop and communicate content strategy and direction across a portfolio of content to top stakeholders in the organization.
• Incorporate customer feedback, behavior, and analytics data into content.
• Work collaboratively within agile product teams made up of product managers, engineers, user experience designers, and researchers to collaboratively document world-class product experiences
• Assure project documentation meets standards of quality, measured in terms of usability, intuitiveness, persuasion, consistency, delightfulness, and business metrics
• Write documentation, guides, tutorials, videos, and other materials and continuously iterate
• Collaborate closely with UX research and design to ensure that content quality meets customer needs and is integrated within the product
• Help shape and evolve standards, processes, structures, and systems to produce outcomes that can be explained in authentic, simple, human, and non-intimidating ways to solve real-world problems.
• Analyze Key Performance Indicators to Determine Content Effectiveness

What You Bring to the Table

• 2+ years’ experience writing and publishing content using git, markdown, and HTML.
• Strong written and verbal communication skills and ability to explain concepts clearly and concisely
• Strong attention to detail, prioritization, and ability to multitask
• Strong sense of ownership, with the ability to lead and share knowledge to reach solutions as well as the keenness to learn.
• Able to leverage user insights and data to solve content strategy or documentation ambiguities
• Prior experience in managing documentation using static site generators or content management systems

Nice to Have

• Writing portfolio
• Advanced knowledge of Search Engine Optimization

What You’ll Get Back

• Competitive salary and company bonus
• 100% remote working (External Employee) from anywhere in the world
• Global WeWork membership
• Flexible working hours – you’re free to work however you work best
• Paid holidays and personal leave days
• Opportunity to work with state of art technology in a challenging and unique project
• Internationally diverse and dynamic team with a clear vision and strategy
• Training programs to learn everything about the crypto world
• Weekly scientific moments by our Research & Innovation team to learn about technology, challenges, and solutions in the blockchain world
• Language courses: English & Spanish
• Employee assistance program offering legal, financial, family, psychological, and wellness counselling for you and your family

IOV Labs Mission, Vision, & Purpose

• Our purpose is to… build a more decentralized world, for a freer and fairer future.
• Our vision is… a safe and equitable global financial system that enables everyone to participate and prosper.
• We’re on a mission to… provide the next generation of fintech innovators with the decentralized tools and technology to build a new global economy.

IOV Labs Values

• Our values reflect the fact that we are a global, distributed team who embraces complex and revolutionary decentralized technologies, guided by a strong social purpose.
• Focus
• Take Responsibility
• Make it Useful
• Stay Open
• Be Fair